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Welcome to Digi Language Support Self-service booking system for accessing interpreter services in New Zealand

Digi Language Support (DLS) Services, a sub-division of Asian Family Services, provides affordable digital interpreting services in Asian, MELAA, Pacifica and European languages for our Culturally and Linguistically Diverse (CALD) communities across Aotearoa. Our interpreters and translators are NAATI certified and NZSTI qualified.

DLS also offers document translation and reviewing services, as well as co-design of culturally appropriate content. We are currently providing 50+ interpreting/translation languages and the list is expanding.

From March 2023 to January 2024, DLS is having a digital interpreting pilot in the Great Wellington Region, to enhance the access and participation of non-English speaking (NES) or limited English speaking (LES) Wellington residents to community-based services and public services.

Email contact@digilanguagesupport.org, or call 0800-335-999 to book

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How it works Booking interpreters is made simple with the Digi Language Support app

Digi Language Support provides a seamless digital self-service booking system for practitioners and administrators of primary health and community-based participating agencies to access digital language support services.

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We are seeking expressions of interest from Community services providers

We are launching a Wellington-based pilot from March 2023 and are seeking registration from community and primary care providers primarily in the Greater Wellington region. Register your interest now, if you are interested to participate in this pilot to test our digital service concept between March 2023 and January 2024. You will receive free digital interpreting services and other language support services during this pilot phase. Find out more

Register your interest

Our services What, why and how to use our services

Digi Language Support will provide a range of different digital interpreting services to suit the needs and contexts of your linguistically diverse clients. We will support a number of different languages/dialects in the pilot phase.

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Video interpreting

This service will assist your communication with your non-English speaking or limited English speaking clients remotely through your digital video platform.

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Telephone interpreting

This service will assist your communication with your non-English speaking or limited English speaking clients remotely over the phone..

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Telephone appointment confirmation service

This service will assist you to confirm the appointment detail with your non-English speaking or limited English speaking clients.

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Telephone complex assignments

This service will help you to communicate with non-English speaking or limited English speaking clients to explain complex tasks, such as conducting a brief client check-in, administering a client survey, briefing the pre-operation procedures, or explaining a written document to a client.

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We are recruiting Interpreters

Digi Language Support (DLS) has completed the recruitment of interpreters. We only open the recruitment to some rarity languages. Find out more

Apply now